Game2021

New World: Aeternum

ActionAdventureMassively MultiplayerRPG

Developer Amazon Game Studios

New World is a massively multiplayer online role-playing game (MMORPG) developed by Amazon Games Orange County and published by Amazon Games released on September 28, 2021. The game was previously scheduled to release in May 2020 and subsequently August 2021, but was delayed until its worldwide release on September 28, 2021. Set in the mid-seventeenth century, players colonize the lost fantasy land of Aeternum,… From Wikipedia (CC BY-SA 4.0)

338 reactions from 3 sources (Steam reviews, Bluesky, Mastodon) · newest Oct 7, 2026 · last updated Oct 7, 2026 · How this works

Audience score

23
Rotten

66 positive · 218 negative
95% range 19–28%

Source+−=
Steam reviews662180
Bluesky *000
Mastodon *000

* shown, not counted in the score (label accuracy below our 85% bar or not yet audited).

54 newer reactions are still waiting for a label.

Steam's own rating
Mixed
198,279 of 297,393 reviews positive (all languages, per Valve)

What people are saying

Players are heartbroken and furious over New World's shutdown, calling it a murdered gem.

Many players express deep love for New World, calling it the best MMO they've ever played, praising its PvP, sound design, and atmosphere. They feel the game was 'murdered' by Amazon's decision to shut it down, with some alleging the company is shifting to AI slop mobile games. [1][3][7][8]

A large number of reviews focus on the shutdown announcement, demanding refunds and calling it criminal to still sell the game. Some players argue that if companies can terminate a game at any time, customers should be able to get a refund at any time. [11][17][26][30]

Praised PvP combat · sound design · atmosphere and world
Criticised shutdown without refunds · still selling a doomed game · Amazon's corporate decisions

Summary drafted by an AI model from the 36 reactions it cites ([n] links open each post), then checked by code: every paragraph cites real posts and every quote is verbatim. Written Oct 7, 2026. Method

Reactions

60 of 338 · most liked first
  • DecodeVen @decodeven.bsky.socialBluesky · Sep 10, 2026

    I need to remind everyone, especially after their presentation today. Level-5 has been very openly using Generative AI in their game development and are proud of it. This includes their newly announced titles such as New World of Steam, Yo-Kai Watch 2 and Curious Village Remake.

    unlabelledView post →
  • Boss Wrangler @bosswrangler.bsky.socialBluesky · Feb 2, 2025

    If you haven’t read them in a while, here is a partial list of books banned in some school districts/states: Fahrenheit 451 Animal Farm Brave New World 1984 Of Mice and Men To Kill a Mockingbird Captain Underpants Anne Frank Ender’s Game I know why the caged bird sings Source: ALA, Chicago

    unlabelledView post →
  • Steam user Steam user …7323Steam reviews · Oct 28, 2025 · 110 h played

    Recently started playing was enjoying it, now its being shut down because Amazon being Amazon

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …5434Steam reviews · Oct 28, 2025 · 98 h played

    An amazing game that finally got footing and tailwind only to be shutdown because Amazon wants more AI no seriously that's the reason from Amazon for the the mass layoffs that shuttered the studio Don't buy it it'll be shutdown in 8 months

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …6484Steam reviews · Oct 28, 2025 · 2141 h played

    Best MMO I ever played and will till the servers shut down... In sweet memories.... F*CK YOU AMAZON

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …3462Steam reviews · May 22, 2026 · 332 h played

    If companies can terminate a game at anytime, then I should be allowed a refund at anytime.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …6520Steam reviews · Dec 17, 2025 · 71 h played

    amazon should refund every gamer who bought this game due to the shut down of the live service

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …5835Steam reviews · Jun 7, 2026 · 77 h played

    if companies can terminate a game at anytime, then I should be allowed a refund at anytime.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …1193Steam reviews · Oct 28, 2025 · 169 h played

    Garbage. No Endgame Content but New Peak so hope for later and now they canceled it. Remember : Never trust Amazon Games.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …2872Steam reviews · Jan 17, 2026 · 49 h played

    Sucks the game is shutting down, but at least provide a way to host private servers if you're just going to abandon the game. This is why Stop Killing Games is so important.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …0152Steam reviews · Aug 22, 2026 · 131 h played

    If companies can terminate a game at anytime, then I should be allowed a refund at anytime.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …8281Steam reviews · Dec 26, 2025 · 85 h played

    The fact they still sell a game that is already announced to shut down soon is criminal in my opinion. Shame on steam.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …6185Steam reviews · Sep 12, 2026 · 133 h played

    If companies can terminate a game at anytime, then I should be allowed a refund at anytime.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …2343Steam reviews · Nov 17, 2025 · 38 h played

    Imagine buying this game not knowing that the servers will shut down soon. Let's learn from this and not buy any new game from this company.

    negative · reviewer's own thumbsView post →
  • Jason Schreier @jasonschreier.bsky.socialBluesky · Oct 28, 2025

    BREAKING: Amazon is making "significant" cuts to its video-game division, moving away from MMOs like New World, and gutting its Irvine and San Diego development studios www.bloomberg.com/news/article...

    unlabelledView post →
  • Steam user Steam user …2225Steam reviews · Jul 22, 2026 · 597 h played

    If companies can terminate a game at anytime, then I should be allowed a refund at anytime.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …7563Steam reviews · Jun 23, 2026 · 95 h played

    if companies can terminate a game at anytime, then I should be allowed a refund at anytime.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …4846Steam reviews · Oct 28, 2025 · 3110 h played

    Its come along way but the corruption won. Enjoy your bonuses C suite, no one wants your AI slop on Luna.

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …5572Steam reviews · Jun 14, 2026 · 1570 h played

    if companies can terminate a game at anytime, then I should be allowed a refund at anytime.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …4412Steam reviews · Aug 1, 2026 · 111 h played

    If companies can terminate a game at anytime, then I should be allowed a refund at anytime.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …2463Steam reviews · Feb 24, 2026 · 5808 h played

    6k hours spent into this game and countless amounts of $$$ spent on cosmetics etc in-game just for them to shut down the game with us customers left with nothing except heartbreak. The combat in this game is by far the best combat any MMO has to offer (the action combat is top tier) and now its all going to waste. Its a shame. Everyone who paid any money into this game should get a refund. Its a shame there arent any laws that help us customers in these situations.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …2095Steam reviews · Aug 9, 2026 · 1909 h played

    If companies can terminate a game at anytime, then I should be allowed a refund at anytime.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …1188Steam reviews · Jun 3, 2026 · 21 h played

    On January 1, 2027, this game will cease to exist, and there is no way to get a refund. A product I purchased is being taken away from me entirely. Since when did that become acceptable? I'm not talking about the end of updates or support — the game itself will no longer be accessible. What an absolute joke.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …8602Steam reviews · Jun 28, 2026 · 86 h played

    If companies can terminate a game at anytime, then I should be allowed a refund at anytime.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …3889Steam reviews · Aug 5, 2026 · 179 h played

    If companies can terminate a game at anytime, then I should be allowed a refund at anytime.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …6651Steam reviews · Mar 22, 2026 · 38 h played

    Should be illegal to pull a live service game without a way to continue playing locally. Disgraceful move.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …9194Steam reviews · Nov 27, 2025 · 192 h played

    Charging $59.99 for a game that is being shutdown is criminal. You SHOULD be refunding everyone who ever purchased this game. This game had SO much potential. Amazon didn't know how to make this flourish. Do right by those who not only BOUGHT your game, but also BOUGHT in game cosmetics!

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …6009Steam reviews · Aug 20, 2026 · 48 h played

    If companies can terminate a game at anytime, then I should be allowed a refund at anytime.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …6310Steam reviews · Apr 19, 2026 · 211 h played

    Stop Killing Games! I bought a game Not a subscription. ♥♥♥♥ the publisher! Money hungry ♥♥♥♥♥♥♥♥♥♥♥♥♥.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …9102Steam reviews · Aug 22, 2026 · 532 h played

    If companies can terminate a game at anytime, then I should be allowed a refund at anytime

    negative · reviewer's own thumbsView post →
  • Jessie Gender @jessiegender.bsky.socialBluesky · Dec 15, 2024

    Having now watched all of the currently out Secret Level episodes... I'm kinda shocked that the only one I really found worthwhile was the one based on New World - the Amazon Studios live service game that I have zero interest in playing. But the episode was actually really funny and sweet.

    unlabelledView post →
  • Steam user Steam user …4351Steam reviews · Feb 27, 2026 · 292 h played

    Should be illegal to pull a live service game without a way to continue playing locally. Scum move.

    negative · reviewer's own thumbsView post →
  • Gene Park @gene.memeBluesky · Dec 5, 2024

    my favorite secret level episodes in order: 1. New World 2. Unreal Tournament 3. Pac-Man worst episodes: both playstation ones. the only genuinely bad ones www.washingtonpost.com/entertainmen...

    unlabelledView post →
  • Steam user Steam user …7232Steam reviews · Apr 30, 2026 · 2998 h played

    farewell to the apple of my eye that i gave 3k hours… i’m really going to miss you. nothing good lasts forever, and you’re probably the best proof of that. you gave me some amazing friendships. i’ve met so many people from different countries and cities thanks to you. there were even days i took sick leave from work just to not miss clan wars (don’t tell my manager) logging in at the same time every day with the same dedication, running elites, rushing dungeons over and over again… sometimes…

    negative · reviewer's own thumbsView post →
  • Josh Spiegel @mousterpiece.bsky.socialBluesky · Feb 12, 2025

    “Captain America: Brave New World is a game-changer for Phase 5 of the MCU” is the most culturally exhausting phrase I’ve read in a while.

    unlabelledView post →
  • Steam user Steam user …9278Steam reviews · Sep 12, 2026 · 85 h played

    If companies can terminate a game at anytime, then I should be allowed a refund at anytime.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …4750Steam reviews · Jul 23, 2026 · 1751 h played

    I don't want to leave a bad review for my favourite mmo. But my favourite MMO didn't die, it was murdered. The best PVP of any mmo to date. the greatest sound design of any game. A clear and easy to understand gear progression. and Amazon killed it to make AI slop mobile games F**K Amazon! F**K AI slop games #stopkillinggames

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …3185Steam reviews · Jul 3, 2026 · 237 h played

    We paid for this game. There needs to be laws the stop developers or their parent companies from taking games down that have been purchased. If this was f2p then whatever, but we paid $60+ for this. #STOPKILLINGGAMES

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …7912Steam reviews · Feb 22, 2026 · 15 h played

    i will never buy a "Amazon Game Studios" game ever again. shutting down a game because wanting to foces on AI crap is not right.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …7785Steam reviews · Jan 8, 2026 · 13 h played

    >Makes new content >Releases new Content >Next day puts out a update saying they're shutting the game down. I should get refunded for the money I spent on this, legit a scam.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …0170Steam reviews · Aug 24, 2026 · 578 h played

    If companies can terminate a game at anytime, then I should be allowed a refund at anytime.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …9486Steam reviews · Sep 22, 2026 · 32 h played

    If companies can terminate a game at anytime, then I should be allowed a refund at anytime.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …2190Steam reviews · Dec 18, 2025 · 5540 h played

    *** game is shutting down end of 2026 so not worth buying now *** That being said I have played this game a ton since original release. The latest update was amazing and the numbers started to go up for the first time in a long time. Amazing game, great PVP, great PVE. Sad to see it going. I have lost all will to play being that it has an end date now, but I really had fun over the years playing this. RIP.

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …0040Steam reviews · Oct 29, 2025 · 1949 h played

    Had a blast while it lasted everyone, many great memories. Thanks for all the late night duels and chest runs. Peace! Hexxenbane-----Vingolf, Valhalla, Hudsonland

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …9755Steam reviews · Apr 7, 2026 · 101 h played

    the fact i paid for this game and you guys removed it 100% from everyone who paid for this slop should warrent you guys to never get another cent from anyone on steam ever again ... wtf kind of bs logic is this .. do you guys realize how many games arent being update ... YET are still playable... youre ruining your own name here and i hope no one ever pays for your games ... this is quite the joke .... seeing as i NEVER PLAYED THE GAME BECAUSE YOU GUYS PROMISED THE IMPROVEMENTS now its gone…

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …5215Steam reviews · Sep 8, 2026 · 3619 h played

    Im writing this review so I dont forget what New World meant to me once its gone I genuinely thought this was going to be my forever MMO. I loved the world, the atmosphere, and the time I spent playing it. Chop Chop the Trees! I made a lot of memories here and really wanted to keep coming back to it for years. Sadly, it feels like the game had different plans. Its bittersweet knowing that something I thought would always be there is eventually going away. Whatever its flaws, New World will…

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …5541Steam reviews · May 9, 2026 · 602 h played

    BIGGEST SCAM!!!! We've paid money for the game and now, not even an offline version of it will remain

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …3390Steam reviews · Mar 27, 2026 · 327 h played

    Not even leaving a single player mode, people should be arrested for this ♥♥♥♥, an absolute disgrace to gaming

    negative · reviewer's own thumbsView post →
  • ElieNYC @elienyc.bsky.socialBluesky · Oct 29, 2025

    New World was a bad game and Amazon is (was) a terrible games studio. Still… there’s got to be a space for new multiplayer games that are not Gacha and not Fortnite

    unlabelledView post →
  • Laura Jedeed @laurajedeed.bsky.socialBluesky · May 4, 2025

    We love to talk about dystopias like 1984 and Brave New World but we do not talk enough about about Ender's Game, a book in which the locus of power exists on message boards and two children take over the entire world by Posting

    unlabelledView post →
  • Steam user Steam user …0835Steam reviews · Oct 29, 2025 · 156 h played

    Ironically the best MMO I've ever played since Angry Earth released. If development was invested into this game, the sky was the ceiling. RIP. Never buy Amazon Game Studio games. ♥♥♥♥ corporatism.

    positive · reviewer's own thumbsView post →
  • Games Done Quick @gamesdonequick.comBluesky · May 9, 2025

    Congratulations to @ambercyprian.bsky.social and @ateatree.bsky.social for getting a NEW WORLD RECORD in Rikki & Vikki Full Game Co-Op! Hug it out, you two! #PAXEast

    unlabelledView post →
  • Steam user Steam user …7783Steam reviews · May 15, 2026 · 154 h played

    Bring me back to launch day. The queue screens, the first steps on the beach, the sound of chopping trees in a world that felt alive. New World was truly amazing at its core, a game with so much soul and promise. It’s tragic how that potential was squandered. Rest in peace, New World — 2021 to 2026, you deserved better.

    positive · reviewer's own thumbsView post →
  • Stealth40k @stealth40k.bsky.socialBluesky · Sep 25, 2025

    Professor Layton and the New World of Steam has been officially delayed to 2026. Level 5 released a new Tokyo Game Show trailer.

    unlabelledView post →
  • Steam user Steam user …6396Steam reviews · Mar 20, 2026 · 934 h played

    By far the greatest mechanics in any MMO I've played and was the pinnacle of what I always wanted in a MMO. For Amazon to shut the studio down barely after 2 weeks of a great expansion drop to work on AI slop is beyond disgusting. They had a formula to continue running New World for years to come and for it to be on top of its category and they threw it all away all for AI that not a single soul will care about. This is what the gaming community has become and will continue to be until AI is…

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …3013Steam reviews · Dec 20, 2025 · 112 h played

    New World has some of the best gathering systems, and the fighting is super fun. It's a shame that Amazon's messed it up due to their bureaucracy and poor decisions. I just can't recommend a game, even if it looks and plays great, when the publisher has already given up on it.

    negative · reviewer's own thumbsView post →
  • Stealth40k @stealth40k.bsky.socialBluesky · Sep 7, 2025

    I'm leaning toward Professor Layton and the New World of Steam being one of the "7" games being the 7th game in the main series. It's a big Nintendo exclusive and hasn't been delayed out of 2025 yet...

    unlabelledView post →
  • Steam user Steam user …1359Steam reviews · Feb 2, 2026 · 3173 h played

    Genuinely gutted. Unlimited potential in the wrong hands. Great game non the less. This one's gunna hurt for a while.

    positive · reviewer's own thumbsView post →
  • Stealth40k @stealth40k.bsky.socialBluesky · Sep 23, 2025

    Professor Layton and the New World of Steam has a new demo this week at Tokyo Game Show and will be part of Level 5's stage show. This is a big game, so if it has been delayed into 2026, hopefully Level 5 will say so.

    unlabelledView post →
  • Steam user Steam user …8335Steam reviews · Nov 19, 2025 · 26 h played

    how is this game still for sale.... Amazon really is as scummy as it gets

    negative · reviewer's own thumbsView post →

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