Little Kitty, Big City
Little Kitty, Big City
Game
Game2025
ServiceIT: You can do IT
Developer picture4u
⚡️Fix electronics 📈manage firm 💻challenge the hacker... ServiceIT is a simulation game where you run a full-service IT company to engage in tasks like diagnosing, repairing equipment, network infiltration, programming, server management while an Anonymous hacker keeps sabotaging it all. From the Steam store page
184 reactions from 2 sources (Steam reviews, Bluesky) · newest Oct 4, 2026 · last updated Oct 8, 2026 · How this works
Audience score
45
Mixed
82 positive · 99 negative
95% range 38–53%
| Source | + | − | = |
|---|---|---|---|
| Steam reviews | 82 | 99 | 0 |
| Bluesky * | 0 | 0 | 0 |
* shown, not counted in the score (label accuracy below our 85% bar or not yet audited).
3 newer reactions are still waiting for a label.
Steam's own rating
Mixed
424 of 755 reviews positive (all languages, per Valve)
What people are saying
Summary pending — the reactions are listed below.
Reactions
60 of 184 · most liked firstA game all about servicing computers made by people who have no idea how to make a game on a computer. The irony is mindboggling.
negative · reviewer's own thumbsView post →Could have been a cool game. But its so buggy, it blocks gameplay withing a few minutes. Like - Looks good - Could be a fun game. I love the soldering desk and the diagnosing / fixing process. - Immersive, with management factors, many type of jobs - Like the courses system - Detailed tutorial Dislike - So buggy that its unplayable. First game broke with one fixed panel disappearing from the rack, not being able to finish the job. Then a second panel was unrepairable. Every passive component…
negative · reviewer's own thumbsView post →---{ Graphics }--- ☐ You forget what reality is ☐ Beautiful ☐ Good ☐ Decent ☑ Bad ☐ Don‘t look too long at it ☐ MS-DOS ---{ Gameplay }--- ☐ Very good ☐ Good ☐ It's just gameplay ☑ Mehh ☐ Watch paint dry instead ☐ Just don't ---{ Audio }--- ☐ Eargasm ☐ Very good ☐ Good ☐ Not too bad ☑ Bad ☐ I'm now deaf ---{ Audience }--- ☐ Kids ☐ Teens ☑ Adults ☐ Grandma ---{ PC Requirements }--- ☐ Check if you can run paint ☑ Potato ☐ Decent ☐ Fast ☐ Rich boi ☐ Ask NASA if they have a spare computer ---{…
negative · reviewer's own thumbsView post →- Opens Active Server - Checks email, performs all tasks for the company - Double-checks, all tasks are crossed off - Company rates me 3/5 stars for not finishing tasks This is definitely a great simulation of IT work lol
positive · reviewer's own thumbsView post →Here is an update to my previous review – to be continued. Basically, would a great IT simulation game . For people who are already familiar with the stuff (like me), it's not so difficult and easy to understand. For people who are new to the subject or interested in it, it is very educational. It comes close to reality in many ways. The attention to detail is really good, and you can tell that the developers know their stuff and have added some great features. I like the concept and would…
negative · reviewer's own thumbsView post →---{ Graphics }--- ☐ You forget what reality is ☐ Beautiful ☑ Good ☐ Decent ☐ Bad ☐ Don‘t look too long at it ☐ MS-DOS ---{ Gameplay }--- ☐ Very good ☑ Good ☐ It's just gameplay ☐ Mehh ☐ Watch paint dry instead ☐ Just don't ---{ Audience }--- ☑ Kids ☑ Teens ☑ Adults ☑ Grandma ---{ PC Requirements }--- ☐ Check if you can run paint ☐ Potato ☑ Decent ☐ Fast ☐ Rich boi ☐ Ask NASA if they have a spare computer ---{ Game Size }--- ☐ Floppy Disk ☐ Old Fashioned ☐ Workable ☑ Big ☐ Will eat 15% of…
positive · reviewer's own thumbsView post →It's a really fun game with a lot of potential, but the bugs that don’t mark objectives correctly stress me out to the point that I start doubting my own abilities. Fixing this would definitely make it much better.
positive · reviewer's own thumbsView post →Sooo like the game is glitchy and you see some hilarious errors even in the DLC but honestly.... I feel like the better reason of this game isn't the playthrough it's the skills and understanding you get from learning how to repair and manage networking. I kinda wish it was more indepth in the training and learning aspect cause as a game the point is more about learning and expirecing a lifestyle not playing to win which I think these other posts have forgotten. I learned from this game alone…
positive · reviewer's own thumbsView post →Given the games current state I would highly recommend avoiding it until the developer fixes the game bugs in the main game, Boards you spend time diagnosing and fixing just completely disappear at times, if you have a part in your hands while you interact with the soldering station it also causes them to completely vanish, at one point I saved a game with a board in my hand and it was stuck in midair where I had just saved allowing me to walk around it and look over and underneath it while…
negative · reviewer's own thumbsView post →The concept is really nice, and some of the things are really fun in the game. I do enjoy the aspects of being a computer repair shop, I think it is pretty cool. If you stick only to that part, it is fun, but somewhat limited in scope and quickly becomes repetitive. Then there are the bugs. Oh lord so many bugs. This game is essentially in alpha with the number of issues. You will have to frequently exit the game to get rid of them. The most common will be objectives just not being marked as…
negative · reviewer's own thumbsView post →[Let me start by saying I want to play this game- and since I bought it, I will continue until I get too annoyed-] However, I tried this games demo a while back and really like what it was about, it had issues there but I figured I would wait to see what they do for the full release. Welp, here we are and unfortunately I am just disappointed. The game concept is still very legit.Probably my favorite in the PC/IT world. I really hope they get it together; but man it is FULL of bugs everywhere.…
negative · reviewer's own thumbsView post →I was enjoying the game, it’s a slow-paced title, but suddenly, numerous errors started cropping up when performing tasks like setting up offices or creating networks; I had to give up on contracts or abandon them halfway through because the game wouldn't let me select components. They need to fix this to make it more playable.
negative · reviewer's own thumbsView post →This game is the second-most repetitive of the simulator games I've played published by PlayWay S.A, and by far the most boring. Most of the game's systems have the potential to be very good, but lack true attention to detail. Additionally, the game strips away all problem solving from each of the things it simulates, which is the reason the things being simulated are often fun in the first place. The lack of attention to detail, avoidance of any problem solving, and commitment to repetition…
negative · reviewer's own thumbsView post →Very cool game but the commands on cmd are not exactly accurate
positive · reviewer's own thumbsView post →Fixed a WiFi router, rewired a server mid-fire, got hacked by Anonymous while soldering a CPU, and somehow ended up debugging a printer that was plotting against me. Running an IT firm has never been this chaotic, technical, and ridiculously satisfying. ⚡️🛠️💻 Follow my curator page for more chaotic hacks, soldering disasters, and tech you probably shouldn’t touch. ⚡️🛠️💻 https://store.steampowered.com/curator/42602807-Osiris-Reviews/
positive · reviewer's own thumbsView post →The game have a lot of potential. Need to wait before being really playable. Put it on your wish list and come back in 2 yr XD.
positive · reviewer's own thumbsView post →Not optimised - massive uncompressed textures to eat your ram alive To many bugs, tutorial softlocked - bug report form stacks infinitely if not closes with the X button, pressing the natural esc key gets you soft locked - Couldnt sell the clutter around the office, had to reload the game and then I was able to sell the clutter - Couldnt insert ram into the motherboard in the tutorial, I clicked and clicked the ram slot, nothing.
negative · reviewer's own thumbsView post →This game absolutely makes all IT repair tech's jobs look easy, but, I am genuinely having some fun with this game. If you spend some time and iron out some bugs, add some more organization methods like bench upgrades with small storage containers attached, get rid of the alcohol pads for cleaning because you are insane if you actually use those in our field of work, and work a little bit on the workspace modifications this could be a really solid game. If you want to just chill and play a…
positive · reviewer's own thumbsView post →This game was the overall baseline code and story to be good and addicting, especially for nerds like me. However there are just wayyyyy to many bugs to make this consistently playable, between stuff just not working when it should and having to cancel jobs because it’s not reading that you did a task. Game just needs a lot of work but from the looks of it the dev kinda just gave up seeing as the reviews just pour in more and more negatively. Disappointment.
negative · reviewer's own thumbsView post →Items started falling through the floor and through the shelves. There are posts about this happening since 2024.
negative · reviewer's own thumbsView post →A few bugs & glitches, but learning to solder w/ the charts is fun, it has a good progression system. Originally I played the demo, but when I saw the full version on sale, I picked it up. I'm having fun continuing the gameplay loop. IT work, network connections, circuit boards, simple network terminal commands. Managing users. Some of these things I've done for work (IRL) and this is the 101 version of what it would be like.
positive · reviewer's own thumbsView post →Well, gamealone is great, but amount of bugs / glitches I had was really annoying, the amount of times I had to restart the game because progress isn't going forward, computer specs (on outside biuro pc setup missions) aren't showing up / moving / pressing. Or when I can't interact with items unless I enter a computer. Game really good, engaging but glitches are flrustraiting and I won't be playing it unless those glitches get fixed (I can VC and stream my experiance to show what issues I…
negative · reviewer's own thumbsView post →Amazing concept, POOR execution. Initially a couple of "mini games" did not work well. Now the whole game is crap. Nearly impossible to complete orders; game is extremely frustrating.
negative · reviewer's own thumbsView post →There are a lot of bugs. For example when combining motherboards the ram and cpu does not show most of the time. Also for computer setup tasks, even though I buy the 1TB 4GB i3 for example when I take it to the task location the computer turns back to 128 GB 4GB default so I can not complete those tasks properly.
negative · reviewer's own thumbsView post →Started the tutorial and was greeted with bugs. First a graphical bug when I tried to move down the stairs. I was then introduced to the worst tutorial system I ever used. Poor instructions lead to complete confusion with purchasing and building your first motherboard. After a mere 16 minutes of play, I decided to quit and request a refund.
negative · reviewer's own thumbsView post →I bought this came because it seemed to interest me in the it world, I already played pc building sim 1 and 2. Unfortunately when I bought the game I got a headache within mere seconds of playing because of the voice. Also it does not have the realistic parts of it that I expected. Being able to instantly earn 500 dollars for deleting an account of a server is sorry for my languege ♥♥♥♥♥♥♥♥. Also you sell stuff way to easily.
negative · reviewer's own thumbsView post →The glitches hold this game back and its been in early access long enough that at least what I am seeing should be fixed. Their own tutorials are glitched hard core and fail, anything to do with wires is just horrible. The game idea is good and fun but either fix the issues or start giving refunds out to your customers.
negative · reviewer's own thumbsView post →This is my second time attempting to play this after abandoning it for a while. There were just way too many bugs the first time around. There are still a ton of bugs, but it's better than it was. It's at least somewhat playable right now. The devs still have a ton of work to do though. Lots of problems with not being able to effectively complete jobs after all tasks have been executed correctly. The jobs involving equipment setup are way too involved. Would be fine just to set up one or two…
negative · reviewer's own thumbsView post →So many bugs...
negative · reviewer's own thumbsView post →It's fun when it works but there are too many bugs that cause you to fail missions unfairly.
negative · reviewer's own thumbsView post →Can't recommend just yet. It's good and has a great concept, but so many bugs and game breaking things are happening. Bought a giant amount of parts for the microcontrollers and had to go to a VR thing for phones; after coming back I go into my storage room where I put all the parts onto shelves and ALL THE PARTS, except for the PC parts are just gone. I'm guessing clipped through everything and just fell into the abyss since a lot of parts can't seem to stay on counters or shelves and just…
negative · reviewer's own thumbsView post →The part that works right is anything repairing boards, Terminal Services, and the little bit of networking that I was able to do before a major problem came into play. The server training went fine. But when I went to do a server visit I got started but it was 2:15 am so I save my progress on the visit with the servers. There was three of them. When I went back to play again I appeared in the server room but the servers were gone. So I went back to the shop and I notice the $3000 dollars…
negative · reviewer's own thumbsView post →4 Hours Playtime What i Enjoy: Content and Guides You Show very detailed how to start and how to get into a work flow. What i Dont Enjoy: Marketing and Business Strategy 1. Dev Team excuses manditory fixes with the Early Acces State. Since 2 Years :D I know its hard if u dont have many people, but come on, a game that doesnt run for 60 Consistent minutes because of multiple freeze and Hitbox Bugs? These are the Basics and in this Case Unreal Engine does everything for you.…
positive · reviewer's own thumbsView post →I really enjoy this game however the bugs are extremely frustrating. My overall shop star rating has dropped because I either can cancel and pay the cancellation fee or go ahead and complete and hope to be paid some for my efforts. All of the on-site missions are bugged. - Cables glitch where you can't unplug/replug -HDMI cord is plugged in the computer but when trying to plug into the monitor it is missing from the bottom to click on and insert into monitor -cables go missing randomly…
negative · reviewer's own thumbsView post →I work in IT in real life and it has a lot of good things for someone getting started in the field. It's a fun game but has some bugs that need fixing. Example I had two boards needing repair on the shelf, they both clipped through the shelf and one morphed into the floor losing it. Also about every fourth Active Directory job when I go to complete it says job incomplete even though everything is checked off on the email checklist and I eye balled a few times for any typo's or mistakes. It…
positive · reviewer's own thumbsView post →The idea’s good, but the game’s full of bugs and feels unpolished. Tasks don’t always work right, and it just feels unfinished. Might be worth checking out after a few big updates, but right now it’s not in a great state.
negative · reviewer's own thumbsView post →I would like to love it, but I could not for a lot of reasons. I like content of the game because it is quite relatable with the real IT set-up; however, it is just so buggy that it prevented me to continue playing . Can you imagine the cables are floating. The HDMI are no where to be found even they are there. Please fix the issue then I will change this to recommend button.
negative · reviewer's own thumbsView post →game is not ready to be deployed. bugged right from the start.
negative · reviewer's own thumbsView post →I have been really enjoying my time playing this game however there is a bug that is really frustrating me i am buying resistors and putting them in containers on the shelf so i don't have to keep buying them one by one but the containers keep glitching and saying that they all have the same resisters when they don't can you please fix this
positive · reviewer's own thumbsView post →I like the game, its fun to earn more money, but right now, i can't recommend the game as it is. I feel it is too broken, and i have experienced too many bugs during my playthrough. I have reported the most common one, and am waiting for it to be fixed. I would recommend the game if only it got a bit more polished, and fixed the worst of bugs.
negative · reviewer's own thumbsView post →I went against the "Not Recommended" reviews and tried this anyway. This is a very poorly developed game. Most jobs include a list of things to do and some do not count no matter what you try (i.e. removing Groups, installing apps, etc.). So when you turn them in and Complete the job you get a negative rating and lose money. So many other bugs like input field placeholder text not removing when you place the cursor within them. Very simple things that a Developer would check and resolve before…
negative · reviewer's own thumbsView post →The ups are it's really educational and gives you an incite on how to problem solve and find problems. Another up is how detailed the simulation is besides missing a few things in which I'll touch base on later on. A huge up for me is the amount of parts you have to replace on a motherboard and the accuracy needed to replace that part with the exact one. The tutorial is very helpful and detailed so you get an understanding on the basics, and it gives more tutorials later on for more advance…
positive · reviewer's own thumbsView post →Filled with too many bugs and no autosave so game crashed and lost all progress
negative · reviewer's own thumbsView post →I do not recommend the game in this state. Still full of bugs, i got stuck a lot of times by the sync between pc and phone or during the courses where doesn't recognize the actions you've already made and cannot go back to unplug and start over (as an example). Really nice the game idea but unfortunately the basics are not yet there which is weird as it doesn't feel a lot of content yet. Laggy and buggy :( Hopefully i will review this again when things go better...
negative · reviewer's own thumbsView post →The game is so plagued with bugs it becomes awfully unbearable to play... every time there a mission that includes cables, you almost 100% that it'll bug and force you to leave the mission and go to hopefully have the situation unblocked, otherwise say bye to your 5 stars. Equipment you bought disappears from your inventory, applications you installed that disappeared once you come back to the game. Whenever you're preparing an office and luckily manage to go to the active server part only to…
negative · reviewer's own thumbsView post →It's fun game when it works, and for the first few contracts, it does work well! But there's too many bugs that you will encounter, a lot of them will make completing a contract impossible, making you loose in-game money. And there is nothing you can really do outside of contracts, you can work on your own systems other then the hosting system, which isn't much to do there. One example is you get a contract to setup systems for a business, including their active directory, the email says you'd…
negative · reviewer's own thumbsView post →This game has way too many bugs
negative · reviewer's own thumbsView post →I am not sure what is happening, any time I open the game it starts very intensive hardware processing behind, takes like 75% of graphic card memory and 50% of CPU, I am literally staring at the main menu, not even playing. And all these resources are being pulled out - Crypto mining?
positive · reviewer's own thumbsView post →It is a small interesting game... Though one small issue overall... I would generally be liking this game, but on the steam page there are functions that do not exist in the release version (it is past v1.0.0 as of when I post this), There are times when I do actions, and the game does not retain that information, other times there are times when information does trigger when it is not completed. One example, visiting a client, installing router, returning to office, and then going back to…
negative · reviewer's own thumbsView post →bugs makes this sh*t game unplayable, don't waste money for this
negative · reviewer's own thumbsView post →Fantastic concept, great simulation. EXTREMELY BUGGY. I have stacks of contracts that I can't complete because of bugs. Boards I can't repair because programming doesn't advance the way it's supposed to, and therefore doesn't register as complete. Stations that are reading as not connected on the routed, even though they're absolutely connected. Monitors I can't connect to power supplies, because the cord I used to connect them to the strip somehow vanished after connection, thereby being…
negative · reviewer's own thumbsView post →I've found very few bugs on the version I'm playing. I didn't realize you needed laptops to do the ftp jobs. Obviously I was thinking I'd use my own PC for them. It kept saying unreachable then I looked again. The job itself said the client will send a package. I didn't put it together I needed next day to get the laptop. People talking about the visit office job further confused the issue in my opinion. My only bugs so far are getting a PCB ghosted on the bench and no placing a new server…
positive · reviewer's own thumbsView post →too many bugs and running poorly at times at the moment.
negative · reviewer's own thumbsView post →They are actively updating the game, but it is unplayable for now.
negative · reviewer's own thumbsView post →game wont make it past the soldering tutorial
negative · reviewer's own thumbsView post →Game is a broken mess. Requested a refund.
negative · reviewer's own thumbsView post →Bugs make the game unplayable. When the game works it is fun but getting it to work is not worth it. I have had to restart my save multiple times just to fix ONE bug then I run into another almost instantly.
negative · reviewer's own thumbsView post →game sucks and doesnt run well on my pc
negative · reviewer's own thumbsView post →Bah, could not even make it past the tutorial without it locking up... AVOID!!!!!
negative · reviewer's own thumbsView post →In its current state, I would not recommend this. Too many bugs / glitches. Needs some overhaul but has potential to be a really immersive simulator.
negative · reviewer's own thumbsView post →
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