Game2023

Pets Hotel

IndieSimulation

Developer Games Incubator

Welcome to Pets Hotel, a place where you can start the business you always dreamed of! Pets Hotel gives you a unique opportunity to build, design, and run a place where pets can feel at home. Cats, dogs, turtles, and many other animals are waiting for you to take care of them! From the Steam store page

172 reactions from 3 sources (Steam reviews, Bluesky, Mastodon) · newest Sep 21, 2026 · last updated Oct 8, 2026 · How this works

Audience score

82
LovedLoved

138 positive · 31 negative
95% range 75–87%

Source+−=
Steam reviews138310
Bluesky *000
Mastodon *000

* shown, not counted in the score (label accuracy below our 85% bar or not yet audited).

3 newer reactions are still waiting for a label.

Steam's own rating
Very Positive
353 of 428 reviews positive (all languages, per Valve)

What people are saying

Summary pending — the reactions are listed below.

Reactions

60 of 172 · most liked first
  • Steam user Steam user …4722Steam reviews · Jul 31, 2024

    accidentally clipped a cats nail too short and i uninstalled since i couldnt deal with the guilt. Im so sorry duke

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …0562Steam reviews · Apr 17, 2023 · 4 h played

    Product received for free as a content creator. Pros: - Cute dog/cat animations when playing with toys - Diversity in pets with inclusion of fish, rabbits, turtles - Pet 'perks' (should be called traits..) add good diversity to gameplay - It's frantic enough to keep you busy, making sinking time into it easy. Cons: - The mini-games for playing with pets are a bit boring, and often feel unnecessary or slow. If they were more entertaining and fast paced, the experience would be better -…

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …6185Steam reviews · Apr 17, 2023 · 1 h played

    First I'd like to reiterate, I adored the prologue, I've played too many hours of it, so it's with a heavy heart that I can't currently recommend this game. I will say, the decorating tool is one of the best I've seen in any game, at all, it's outstanding that we have triple A titles that cost hundreds to be complete, yet this comes along and blows it out of the water from graphics to accessibility/creating. However, I feel like the 2 modes we get on starting up the game, leave something to…

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …7872Steam reviews · May 10, 2023 · 5 h played

    Such a cute, adorable and heartwarming game! I absolutely love and adore Pet's Hotel. There is just about everything you can do within this game to allow you to take care of adorable pets while their owners need a break or on business trips etc. The interactions and cuteness with the dogs & cats are so heartwarming. I love how all pets of all kinds are included in the game for you to watch and take care of. Turtles, fish, cute rabbits etc. There is tutorials to go over the different aspects…

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …1554Steam reviews · Feb 21, 2025 · 12 h played

    The game has a lot of potential but the developer has decided to do this cute thing where they release a game and have paying customers test it. Its full of bugs, core features don't work, and it's glitchy. The tutorial bugged for me and I have found no way to proceed with it. I've found others complaining of the same issue a few months ago, clearly this isn't resolved. The camera pans into items when you try to interact with animals so you have to guess what you're doing. The employees…

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …3151Steam reviews · Dec 18, 2024 · 20 h played

    The game is fun but repetitive, basically doing the same thing over and over again, so the game gets boring easily when you have reached over 50 days in the game. The playtime spent with each animal, especially the rabbits, is very time-consuming and the way how the mini game works really hurts your eyes after several rounds. Also, whoever came up with bathing the dog in less than 45 seconds is unrealistic and needs a life. Overall, the game is ok. 7.5/10.

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …4567Steam reviews · Oct 31, 2024 · 88 h played

    I want to love this game but the bugs keep me from being able to do so. i hope that one day the devs update their games instead of just releasing a new game every month and then not updating their new ones ever again.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …8312Steam reviews · Nov 24, 2023 · 1 h played

    I just started playing this game, and I just had the thought: This really should be a multiplayer game as well where you can run a hotel with a friend

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …8942Steam reviews · Apr 17, 2023 · 5 h played

    I do recommend the game if you like animal and simulator this one is for you -I love the fact that you can create your own hotel from scratch gives some creativity to your game content -the graphics are fine to me and and I usually am picky so they’re fine -the gameplay is the same as any simulator. It gets repetitive but wich game isn’t when you think about it not a problem for me -I love the customization of items -the animals are cute you can pet them play with them and take care of them…

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …4830Steam reviews · Dec 24, 2024 · 1 h played

    I really want to support this game because I think it's made by indie devs? Or at least... that's how it comes across. The concept is nice, the creatures are cute, and game design overall is good - but the user experience of how to complete basic tasks, getting trapped in menus, unclear of what's going on and what you need to do really stopped me from progressing. The language is just poor. Sentences don't even make sense at times. It's repetitive with no personalisation - e.g. same…

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …4840Steam reviews · Apr 5, 2026 · 11 h played

    I was having so much fun in this game, a little tedious at times but overall a very calm and laid back game. Great to zone out to. Right until I tried the challenges. I encountered bugs sure, occasionally the pets stop interacting with objects and start to starve themselves until you interact with them. (My head canon is they're lonely and need attention to get the will to eat again lol.) But there is no head canon for what ever the hell is wrong with the vets. And I seriously don't understand…

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …7768Steam reviews · May 13, 2025 · 2 h played

    TL/DR: Worth it at a discounted price? I bought this game on sale for 5 dollars and I'd say it's worth that much, but 17 dollars is too steep in my opinion due to bugs and how stale the game play loop gets in a short amount of time. You can either play challenge mode, where you are given a store and must reach a certain rating in a certain amount of days, or freeplay mode, where you get to build your own store and play at your own pace. You are repeating the same actions (feed, water, pet,…

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …4464Steam reviews · Dec 31, 2024 · 7 h played

    The way this game was made is actually pretty good. It looks very decent, the animals are cute and it's pretty fleshed out. There's just so many frustrations that I really can't recommend it. - When an animal is allergic to some kind of food, I have to each time open the tablet/computer, navigate to the animal and check. Why not have an extra line on the tablet with the animal about preferences? - The game feels slow. When doing something with the animals (petting, playing, washing...) it…

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …4257Steam reviews · Jun 30, 2024 · 5 h played

    I absolutely recommend this game. I can not afford to care for a pet irl... so simulation is the best i can get. I found myself sad to have pets go back home and found it oddly enough, immersive. Thank you for making such a game.

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …5681Steam reviews · Aug 3, 2024 · 25 h played

    I really like this game. It's great if you enjoy management-type games. You can take in more animals to your hotel if you like things to be hectic or you can choose to take in just a few if you like a more relaxing game. It's easy to learn, and I haven't had any glitches or issues in my 24 hours of play so far. I guess it could get repetitive eventually, but I am still enjoying petting dogs and cleaning up cat hairballs. I would absolutely buy this again. The only negative is that the light…

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …0883Steam reviews · Jan 7, 2024 · 481 h played

    This game have been out for quite some time, and yes its a cute game, but with all the bugs it still got i cannot give it a good review. Game keeps crashing during phonecalls, a lot of things still wont work like they are supposed to, and it makes the game very frustrating. The last achievements are also super grindy and hard to get, SPECIALLY when the game wont work like its intended to. This game have a lot of potential, but i feel like its more or less given up on by now. Not worth your…

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …0834Steam reviews · Nov 22, 2023 · 43 h played

    I love the concept of this game but sadly it falls flat when it comes to the execution. It plays like an unfinished early access game and is super buggy. Bugs: - Services and staff regularly bug out. Staff get stuck randomly for no reason, if you assign two receptionists at the same time instead of being more productive they do things like get stuck in front of the reception desk holding a pet, and holding up the line until end of day. -The services staff often get randomly stuck spinning…

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …5710Steam reviews · Jan 20, 2025 · 46 h played

    I changed my review to positive after additional 10 hours, when I found out how to deal with those frustrating bugs. The game is entertaining for those who love animals and enjoy taking care of them. It has crazy amount of missed potential, and it seems the devs no longer update it. + Building and construction can be frustrating at first, because it is not at all user-friendly, but after getting used to it, you can build a cozy nice looking hotel. + For an indie game, the models of animals…

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …0486Steam reviews · May 31, 2025 · 4 h played

    Very janky. This feels like it would be so easy to fix so it's frustrating to play. It has so much potential but it's pretty unplayable

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …6149Steam reviews · Nov 12, 2025 · 13 h played

    I like this game but I feel like there are a lot of bugs in it. I'm often unable to give pets food or even interact at all with fish tanks. I wished there was an option to choose specific rooms, pets, or tasks for employees to do. I also wished instead of clients calling just for a booking that starts the next day, that there was a calendar and we had to juggle all the different bookings. Sometimes the graphics are a little wonky, but I can get over that if the bugs are fixed a bit more and…

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …6405Steam reviews · Nov 8, 2025 · 2 h played

    I got it on sale for 4,99. It's okay for that price. It's a shame that there are only lots of toys for dogs and cats, but not for other animals. It gets boring very quickly. There probably won't be any more updates for the game to fix that

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …0674Steam reviews · Jul 30, 2025 · 3 h played

    It's not a bad game, but it doesn't feel like a complete product yet. It would need significant bug fixes and improvements to be considered even for early access. Some considerations: - The fonts used throughout the game are not visually appealing in some cases, it even defaults to a generic system font. - UX/UI is one of the biggest issues: the interface is confusing and frustrating, and the mouse/keyboard controls are far from intuitive. - The dogs and cats are kinda cute... I’m not saying…

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …9683Steam reviews · May 18, 2025 · 28 h played

    I truly wish this game had an online, co-op option. My daughter and I have been playing independently, but think it would be a huge value add to be able to run a pet hotel with friends and family. I've been playing this game constantly since I purchased it. It's a very chill vibe, very relaxing and therapeutic.

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …5560Steam reviews · Jan 16, 2024 · 89 h played

    one of the most delightfully scuffed games I've played in my entire life. Everything works, but GOD is it goofy. Calling the vet in the morning and watching him do donuts around the sick pet until close WAS the funniest ♥♥♥♥ I've ever seen. 100%'ing the achievements was SUCH a delight, I think about it so often. Owning a pet hotel is a huge dream of mine, so having a game to simulate it + achievements + silly scuffed moments where my employees swept the roof or a dog was left outside for so…

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …4134Steam reviews · Apr 24, 2023 · 2 h played

    I've had no issues with this game, other than someone said you can pet fish... Fish cannot be pet! xD In all seriousness, I've not yet come across any bugs. crashes or issues. It can be quite monotonous doing the same tasks over and over and managing pet needs can be extremely difficult but once you get into it, it's pretty relaxing.

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …7106Steam reviews · Apr 5, 2025 · 6 h played

    Cute concept, decent execution, but still feels like it's chasing its tail. Pets Hotel lets you live the dream of managing a cozy hotel for fluffy guests. You clean, feed, decorate, and care for dogs, cats, and occasionally chaos. It’s a relaxing little sim, but it’s not without its fleas. The Good: ✔ Adorable pet animations and models—very pettable vibes ✔ Satisfying loop of caring for animals and upgrading your hotel ✔ Nice customization options for rooms and facilities ✔ Genuinely chill to…

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …1078Steam reviews · Nov 21, 2023 · 4 h played

    Spent 4 hours patting a cat 10/10

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …7158Steam reviews · Jul 30, 2023 · 2 h played

    Fun little game, so far! You get tons of customization options when it comes to building your own hotel, and you can recolor every item. I wish you could 'clone' finished rooms though, would save so much work!

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …4716Steam reviews · Jun 13, 2023 · 4 h played

    Pets Hotel is an exciting simulation game with elements of construction and management. Build up a hotel and care for many different kinds of animals while their owners are busy with other things. Gameplay: https://youtu.be/H-nY9lVIF1A This game is very cute (really a fast-paced and addictive business management strategy)! Gameplay is repetitive, but the need to take care of the animals keeps it interesting. Buy different types of food for each individual kind of animal, fulfill all their…

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …7021Steam reviews · Apr 30, 2023 · 5 h played

    + cute pets + good graphic + great building system + I love the idea with fishs, turtles and rabbits + it's fun to manage the hotel with PC, phone and employees + you can play challenge mode + mini game for every pet - buggy employees - day ending is the worst ever....I really hate it. Let me finish my task and don't do the sudden black screen - bad cam position during mini games - interaction cutscenes are too long 9/10 :3

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …6748Steam reviews · Apr 17, 2023 · 2 h played

    They say that a pet is a reflection of its owner. So your pet deserves the same luxurious life as you do. You will have the opportunity to build a hotel for all types of pets.

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …8008Steam reviews · Jan 17, 2026 · 17 h played

    I played this game like 2 years ago and quit when my save file of hourssss disappeared. I thought about playing again, but see the devs still haven't addressed this major issue after TWO YEARS. Based on the discussions of so many losing saved data. If you're going to continue selling this on the market, fix it.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …3715Steam reviews · May 12, 2024 · 6 h played

    To buggy, and lack of support/updates. Feels like a cash grab.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …4861Steam reviews · Sep 26, 2023 · 56 h played

    I really enjoyed the concept of this game but it needs some serious help! I've advanced my hotel so much the game simply cannot keep up and it constantly pauses/glitches making it unplayable! If this was a $5 game I would not be as angry but for the cost of this game I'd expect it to actually run! Also, just know I am running on a gaming/streaming PC which can handle anything I throw at it without issue so its not my pc!

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …1557Steam reviews · May 26, 2023 · 1 h played

    Wish my kids were this easy to please

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …0854Steam reviews · May 10, 2023 · 3 h played

    There's not much to do, i refunded it because its boring after a couple hours it felt really repetitive, its just the same thing everyday. Maybe if they add more things to do or game modes i will change my review, but as of right now it just feels like im playing a demo.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …5264Steam reviews · Mar 6, 2026 · 6 h played

    Glitchy and kind of boring.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …9339Steam reviews · Sep 17, 2025 · 16 h played

    REVIEW FROM THE NEW GAME DISCORD SERVER: A good enjoyable game where you take in the reins of a pet hotel and try to manage it to success. You can build and design rooms, buy and purchase items for the pets, manage guests, manage pets and hire employees to manage the hotel. It's a fun game to pass your time if you love animals and want to simulate managing a pet hotel. The pets you can have include dogs, cats, turtles and more. The gameplay is good but after some time it might end up feeling…

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …8004Steam reviews · Aug 6, 2024 · 6 h played

    the game falls flat in so many areas In a world where the simulation genre is booming is Pets Hotel living up to the standards of its counterparts? Currently it does not. I want to start by saying this game is very cute looking, the animal models are very fun and goofy in the best ways, but the game falls flat in so many other areas. Build mode is a mess and a hassle to use. The game is marred by countless graphical issues, and during my play through I encountered quite a bit of crashing…

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …0823Steam reviews · Jul 31, 2024 · 11 h played

    You can put pets in a hotel. 10/10.

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …9269Steam reviews · Jul 16, 2023 · 4 h played

    Its A Good Game But Its A Little Hard To Take Care Of All The Animals I Know You Can Hire People But Still Its A Good Game!

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …1008Steam reviews · Apr 13, 2026 · 35 h played

    There's more bugs in this game than actual gameplay. The pets stop eating randomly, you often can't interact with them, they just disappear when you get them in the carrier. Also, there's almost nothing to do when you have employees, it gets boring really fast.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …5647Steam reviews · Jul 13, 2025 · 1 h played

    Unless you have photosensitive epilepsy this is a pretty decent game. I was enjoying it until for some reason they added a lightening storm day without the ability to turn off the flash. It is an odd choice considering there is absolutely no need for that and many games like this have the option to turn it off.

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …4248Steam reviews · May 23, 2025 · 36 h played

    I'm really enjoying the game, wish that the "employees" did more, or could be trained to do more tasks, but overall love the game.

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …7019Steam reviews · Apr 27, 2025 · 21 h played

    This game is clearly intended for children. However the registration UX fails to take into account the nominal skill level with keyboards of their target audience. Watching my daughter try to find the keys to key in the names of pets all the while phone is ringing off the hook is painful and stressful to watch.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …9501Steam reviews · Dec 3, 2024 · 37 h played

    I found this game to be addictive as I learned how to play it. I would love to have seen some development to add birds, lizards, guinea pigs and other types of pets added to the hotel with more scenarios related to that and the potential issues those bring. The animal games were fun as well, but could use some variety of games for each pet. So far only the dogs and the cats have the most interaction toys. Thank you for making this game and giving us an idea of what kind of chaos can ensue in a…

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …3280Steam reviews · Oct 10, 2024 · 4 h played

    graphics 👎 lag 👎 pets 💯 nail trimming 😰

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …2731Steam reviews · Aug 24, 2024 · 138 h played

    very good and funny game; tho the mishaps as people walking in circles and my Avatar moving slower than death in certain areas kills my spirit. now I have paid, so ofc i will return and try get my achievements 100%, but it will mostly be felt like a job, not a pleasure. thank you :/

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …8020Steam reviews · Jul 28, 2024 · 55 h played

    Been super fun but super underdeveloped, has potential and I hope they work on it further, stuck with a ram leak issue and only 5 animals to work with, game play is still limited and unchallenging.

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …5778Steam reviews · Jun 29, 2024 · 1 h played

    Gameplay : https://youtu.be/Sy3jx-PBtSQ Everything ok in this game

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …6210Steam reviews · Aug 15, 2023 · 8 h played

    please download

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …5055Steam reviews · Aug 3, 2023 · 27 h played

    Super cute game, a lot of patience needed though!

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …7736Steam reviews · May 4, 2023 · 11 h played

    This game is cute, but pleeeaaase DO SOMETHING WITH THE AI!!! Pros + You're the CEO of cuteness + This game tests if you have a capitalist mindset (e.g. challenge mode 4 - Spoiler alert: you don't have enough money to survive the test xD ) + Relaxing, if you want to just switch off your brain for a while + I realized that I can't take care of dogs, rabbits or turtles - luckily I only have cats :D:D:D Cons - NPCs are stingy and behave inappropriately while waiting in lines (the first 2…

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …8367Steam reviews · Apr 21, 2023 · 2 h played

    Broken, really broken. Stuff persists to tell you it has something on it, after you have just placed it. Removing stairs from a building to make them look nicer with no big wall under them fails, cause its on drugs and wont let you place stairs where you just removed them.. even if they are the same bloody stairs. Not even worth buying, maybe in 24 months when its up for like $5 or less. Update: Graphics are a little better now.

    negative · reviewer's own thumbsView post →
  • Steam user Steam user …4710Steam reviews · Apr 19, 2023 · 3 h played

    Pets Hotel was featured on my youtube channel https://steamcommunity.com/sharedfiles/filedetails/?id=2964594848 and now onto the short review TL;DR Review //intro// Welcome back comrades, this is MF Kraven & you are watching less than 10 mins reviews. The Youtube series where I take a look at games i think seem cool & give my thoughts on them in less than 10 mins. Today I take a look at Pet's Hotel, a business sim game about running a hotel for Pets. But can the formula of owning…

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …2709Steam reviews · Apr 17, 2023 · 1 h played

    Lets Play Walkthrough - https://youtu.be/g8d8250s640 Great Game - 10/10 You can Pet the dog Cat and their owners, Ok , maybe not the last one

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …4739Steam reviews · May 15, 2025 · 3 h played

    very cute game loving this game =^.^=

    positive · reviewer's own thumbsView post →
  • Steam user Steam user …1182Steam reviews · Jan 7, 2025 · 12 h played

    So I've put 12 hours in this game already in a week and I feel very mixed about it. The concept is a lot of fun but it does feel more like running a business then it is being an animal caretaker. There are also some very annoying problems with the game. The game feels unnecessarily slow with building. For example you can't open door in building mode: I constantly have to leave building mode to open a door and then open up the tablet to access building mode again, which just is a huge waste of…

    positive · reviewer's own thumbsView post →
  • The SML Podcast @thesmlpodcast.comBluesky · Nov 17, 2024

    SML 1008 is HERE and we've got news of the week and reviews of Pets Hotel, Magical Girls vs. Cat Aliens, Land of Mushrooms, Yugo - the non game, and Totally Spies!: Cyber Mission! Music from Pokérus Project! @ladymagritte.bsky.social www.youtube.com/watch?v=4mTn...

    unlabelledView post →
  • Steam user Steam user …7820Steam reviews · Aug 19, 2024 · 15 h played

    This is a very strange one. I actually like this game quite a lot. Its a little janky as are a lot of these sim games, but its very relaxing and managing the hotel is fun with all the pets having different personalities. It can be quite a challenge keeping up with everything, but it isnt overwhelming, just remember to keep your time planned well, who needs one special tasks (a bath, a claw trim) and want pets are due to check in or check out. I did have a negative experience that was unrelated…

    positive · reviewer's own thumbsView post →

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